Facility Staffing

Caregiver smiling with elderly man

A Full-service solution to your staffing and client care needs.

Staffing Solutions
HomeWell provides 24-hour immediate and short-term staffing backup for hospitals, long-term care facilities, retirement homes and government agencies.

We understand the importance of consistency, and work with you to develop an effective staffing schedule.

Our HomeWell Personal Support Workers and Personal Assistants provide additional support, one-on-one care and/or relief staffing in conjunction with companionship, personal care, light housekeeping, meal preparation, help traveling to appointments, post-surgical assistance, after-illness care and palliative care.

We handle all administration including: scheduling, invoicing, government reporting, vacation pay, insurance, Workplace Safety and Insurance Board and CPP.

Emergency Staffing Methodology

At HomeWell, we understand the need to staff urgent shifts on weekends, evenings and statutory holidays. As such, we employ the following strategies to ensure we fulfill all of our commitments:

  • Employees are contacted regularly to confirm their availability for all shifts – evenings, weekends and holidays included.
  • Our NIMBLE management system highlights the availability of employees for all shifts, enabling us to quickly identify and staff needed schedules.
  • All statutory holiday shifts are scheduled and staffed at least two weeks in advance.
  • We work diligently to ensure that all staff and provider partner’s contact numbers are always up-to-date

Our Scheduling Portal

Our NIMBLE management system is designed to match employees to specific criteria, allowing us to quickly match employees to the requirements of each client or facility. In order to quickly determine the availability of our employees, we run a search that identifies who is available on certain days and who has specific qualifications. If necessary, we can also quickly review schedules to determine where employees are currently working in order to contact them on an emergency basis.